1. Purpose of This Policy
SoccerMatchToday aims to provide accurate, useful and clearly presented football information. This Corrections Policy explains how we handle reported errors, delayed football-data updates, technical display problems and material editorial mistakes.
The policy applies to:
- live scores and match statuses;
- fixtures and results;
- league tables;
- teams, players, coaches and venues;
- lineups, events and match statistics;
- injuries, transfers and squad information;
- predictions and odds-related information;
- football news, analysis and explanatory articles;
- page titles, descriptions, images and other published material.
Football information can change quickly. A live score may be revised, a fixture may be rescheduled, a card may be reassigned or a transfer report may develop after publication. We distinguish between a genuine error and information that was accurate at the time but later changed.
2. Our Commitment to Accuracy
We aim to:
- use reliable football-data providers and authoritative sources;
- distinguish confirmed information from reports, rumours and analysis;
- preserve accurate previously stored information during temporary provider failures;
- correct material factual errors when sufficient evidence is available;
- explain significant editorial corrections where appropriate;
- avoid silently changing an article in a way that misrepresents its original meaning;
- review correction requests without favouring advertisers, clubs, agents or commercial partners.
A correction is not granted merely because a person, club or organisation dislikes accurate coverage. Requests are evaluated according to evidence, context and the public record.
3. Types of Corrections
Live scores and match-data corrections
Live football data can change during or after a match. Examples include:
- a goal being disallowed;
- a scorer or assist being reassigned;
- a yellow or red card being corrected;
- a match status changing;
- a fixture being postponed, suspended or abandoned;
- a kickoff time or venue being updated;
- a result being changed by the competition organiser;
- a league table being recalculated.
These changes are normally treated as football-data updates rather than formal editorial corrections.
When a reliable provider or official competition source supplies corrected information, SoccerMatchToday may update the affected page automatically or during the next scheduled data refresh.
Editorial corrections
An editorial correction may be required when an article contains a material factual error involving:
- a name or identity;
- a date or competition;
- a quotation;
- a transfer, injury or team-selection claim;
- a numerical statement;
- a description of an event;
- the status of a report as confirmed or unconfirmed;
- an allegation or conclusion that is not supported by the available evidence.
Material editorial mistakes should be corrected promptly after verification.
Technical and display corrections
Sometimes the underlying information is correct but displayed incorrectly because of:
- an entity-matching error;
- a cache problem;
- an incorrect page relationship;
- a timezone conversion issue;
- a template variable failure;
- duplicate team, player or competition records;
- a missing or incorrectly assigned image;
- a mobile or browser display problem.
For example, showing a club as a national team is a technical identity error even when the club’s underlying provider record is valid.
Technical corrections may require code, cache or database changes before the public page can be updated.
Predictions and opinions
Predictions, tactical analysis and opinions are not treated as factual errors merely because the predicted outcome did not happen or a reader disagrees with the conclusion.
A correction may still be appropriate if the prediction or analysis relied on incorrect factual information, such as:
- the wrong fixture;
- an inaccurate league position;
- an incorrect player availability claim;
- outdated odds presented as current;
- a team or competition identity error;
- a calculation error.
4. How to Report an Error
Use the SoccerMatchToday contact page:
https://soccermatchtoday.com/contact-us/
Select Correction or data issue as the contact topic.
Correction requests may also be emailed to:
Do not send correction requests to info@soccermatch.com. That address is not the designated SoccerMatchToday correction address.
5. Information to Include
A clear and specific report can be investigated more effectively than a general statement that a page is wrong.
Please include:
- the exact URL of the affected page;
- the incorrect score, name, date, statistic, quotation or statement;
- what you believe the correct information should be;
- the fixture, team, player, competition or article involved;
- the relevant season or match date;
- your timezone if the report concerns a kickoff time;
- a link to a primary or authoritative supporting source;
- a screenshot when the issue may be temporary or display-related.
Suitable supporting sources may include:
- an official competition organiser;
- a recognised football federation;
- an official club or national-team announcement;
- an official match document;
- a direct press-conference statement;
- a reliable specialist data provider;
- a reputable publication with identifiable reporting.
Anonymous social-media posts, edited screenshots and unsupported claims may not be sufficient evidence.
6. How We Review a Correction Request
Our review process normally includes the following steps.
Step 1: Identify the affected information
We locate the exact page, data field, article or statement being disputed.
Step 2: Check the current page and stored information
We examine the public page, stored provider record, cache state, publication history and any relevant technical logs.
Step 3: Compare reliable sources
We compare the disputed information with the strongest reasonably available evidence. Primary official sources are generally preferred for factual corrections.
Step 4: Classify the issue
The issue may be classified as:
- a provider delay;
- a corrected live-data event;
- a technical display error;
- an entity-matching error;
- an editorial mistake;
- outdated information;
- a disputed interpretation;
- an unsupported correction request;
- no error.
Step 5: Correct the information
If a correction is justified, we update the affected data, page, article or technical relationship.
Step 6: Document material editorial changes
Where the original meaning changed materially, we may add a correction or update note explaining what was changed.
Complex data or identity problems may take longer to resolve than simple spelling or formatting errors. We may contact the person who submitted the report when further information is required.
Submitting a request does not guarantee that the requested wording, removal or conclusion will be accepted.
7. How Corrections Appear
The way a correction appears depends on the nature and seriousness of the error.
Minor corrections
Spelling, punctuation, formatting, broken links or typographical errors that do not change the meaning may be corrected without a formal note.
Live-data updates
Routine changes to live scores, match events, lineups, statistics, kickoff times and match statuses may be updated without a separate correction notice.
These pages are designed to reflect the latest reliable provider record.
Material factual corrections
A correction involving a central factual claim, identity, result, table position, quotation or allegation may include a visible note.
A correction note may explain:
- what was incorrect;
- what the correct information is;
- when the change was made.
Developing stories
A news story may be updated as new verified information becomes available. Where practical, the updated date should remain visible.
An update is not necessarily a correction. New information may develop after the original article was published without making the earlier report inaccurate.
Headline corrections
If a headline materially misrepresents the underlying facts, the headline should be corrected. A note may be added where the original headline created a significantly inaccurate impression.
Removals
Complete removal is exceptional.
Removal may be considered when content:
- creates a serious privacy or safety risk;
- is unlawful;
- infringes enforceable rights;
- identifies the wrong person or organisation in a material context;
- is based on fundamentally unreliable information;
- cannot be corrected without leaving the page materially misleading.
Content is not normally removed solely because it is embarrassing, critical, unfavourable to search visibility or unwanted by the subject.
8. Football-Data Provider Corrections
SoccerMatchToday uses structured information supplied by specialist football-data services and processed through protected local systems.
Provider information may sometimes be:
- delayed;
- incomplete;
- corrected after a match;
- unavailable for a particular competition;
- inconsistent between seasons;
- connected to the wrong team or competition identity.
An unexpected empty provider response should not automatically erase previously successful information.
When reliable sources conflict, SoccerMatchToday may:
- retain the latest dependable stored record;
- label the information as delayed or unavailable;
- wait for the provider to issue a corrected record;
- compare the information with an official source;
- apply a verified technical identity correction;
- temporarily withhold an unsupported data module.
We do not invent scores, players, standings, honours or match events to fill unavailable sections.
9. Automated and AI-Assisted Content
Automated systems may help SoccerMatchToday collect, organise, compare, format or display football information.
Artificial intelligence tools may also assist with research organisation, summaries, drafts or editorial workflows.
Automation does not remove our responsibility to correct inaccurate information.
When an automated or AI-assisted process produces a material error, the correction will be handled according to the same standards applied to manually created content.
AI-generated text, summaries or suggestions should not be treated as an authoritative source. Factual claims should be supported by reliable football records, primary sources or attributable reporting.
10. Correction Independence
Advertisers, sponsors, affiliates and commercial partners cannot purchase:
- a correction to accurate information;
- removal of legitimate criticism;
- a favourable match record;
- a changed league position;
- a positive editorial conclusion;
- suppression of a valid correction.
Commercial relationships do not determine whether a correction request is accepted.
Similarly, SoccerMatchToday does not charge readers to report a factual or technical error.
11. Disagreements and Appeals
If you disagree with the outcome of a correction review, you may reply with:
- new supporting evidence;
- a stronger primary source;
- clarification of the exact disputed statement;
- an explanation of which evidence may have been overlooked.
An appeal should identify the original request and the affected page.
A request based only on personal preference, reputation management, search visibility or disagreement with a clearly labelled opinion will not normally justify changing accurate information.
Where new reliable evidence changes the record, we may reconsider the original decision.
12. Privacy, Legal and Safety Concerns
A privacy request is different from an ordinary factual correction.
If the issue involves personal information, data-protection rights or advertising privacy choices, use the contact form and select Privacy request.
Legal notices should clearly identify:
- the affected URL;
- the disputed material;
- the legal basis of the request;
- the person or organisation submitting the notice;
- supporting documentation where reasonably necessary.
Do not send identity documents, passwords, payment details or other sensitive information unless specifically requested through an appropriate secure process.
13. Contact the Corrections Team
To report a factual, technical or football-data error:
SoccerMatchToday
Website: https://soccermatchtoday.com/
Corrections email: info@soccermatchtoday.com
Contact page: https://soccermatchtoday.com/contact-us/
When emailing, use a clear subject such as:
Correction Request – [Page or Match Name]
Include the affected URL and enough evidence for the issue to be investigated.